Privacy Policy

Last updated: October 26, 2025

Important:

This Privacy Policy complies with GDPR (EU General Data Protection Regulation) and applies to both our mobile application and website.

1. Introduction

Vizozo s.r.o. ("we", "us", "our") operates the Cooksy mobile application and website at cooksy.techsorbit.com (the "Service"). This Privacy Policy informs you about how we collect, use, disclose, and safeguard your personal information when you use our Service.

Data Controller:

Vizozo s.r.o.

Hviezdoslavova 1815/5

03101 Liptovský Mikuláš

Slovakia

Email: support@techsorbit.com

2. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific purposes (e.g., camera access, notifications)
  • Contract Performance: Processing is necessary to provide the Service you requested
  • Legitimate Interests: To improve our Service, prevent fraud, and ensure security
  • Legal Obligation: To comply with legal requirements

3. Information We Collect

3.1 Personal Information You Provide

  • Account Information: Email address, name, profile photo
  • User-Generated Content: Recipes, photos, comments, reviews
  • Communications: Messages, support requests

3.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, pages viewed, time spent, interactions
  • Location Data: Approximate location based on IP address (not precise GPS)
  • Log Data: IP address, browser type, access times, pages viewed

3.3 Information from Camera and Photo Library (Mobile App)

With your explicit permission, we access your device camera and photo library to:

  • Allow you to photograph recipes for OCR (Optical Character Recognition) scanning
  • Upload recipe photos to your account
  • Set profile pictures

You can revoke camera access anytime in your device settings.

4. Third-Party Services We Use

We use the following third-party services that may collect and process your data:

4.1 Firebase (Google LLC)

  • Purpose: Authentication, database, cloud storage, analytics
  • Data Collected: Email, user ID, usage analytics, crash reports
  • Location: USA (Standard Contractual Clauses for GDPR compliance)
  • Privacy Policy: Firebase Privacy

4.2 Cloudinary

  • Purpose: Image hosting and optimization
  • Data Collected: Uploaded recipe photos
  • Privacy Policy: Cloudinary Privacy

4.3 Google Sign-In

  • Purpose: Authentication
  • Data Collected: Email, name, profile photo
  • Privacy Policy: Google Privacy

4.4 Google Cloud Translation API

  • Purpose: Recipe translation to multiple languages
  • Data Collected: Recipe text for translation

4.5 Google AdMob (Mobile App Only)

  • Purpose: Display advertisements
  • Status: Will be activated after initial app approval
  • AdMob Publisher ID: ca-app-pub-4369751525137622~4695011830
  • Data to be Collected: Advertising ID, device info, IP address, ad interactions
  • Privacy Policy: Google Ads Privacy

EU users will be prompted for consent before personalized ads are shown. Premium subscription option removes ads.

5. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Create and manage your user account
  • Process and store your recipes and content
  • Enable social features (following users, commenting, sharing)
  • Provide OCR scanning functionality (mobile app)
  • Send service-related notifications and updates
  • Respond to your requests and support inquiries
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations

7. Your GDPR Rights

As an EU resident, you have the following rights:

7.1 Right to Access

Request a copy of all personal data we hold about you.

7.2 Right to Rectification

Request correction of inaccurate or incomplete data.

7.3 Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data. You can delete your account in app settings or contact us.

7.4 Right to Data Portability

Request your data in a structured, machine-readable format (JSON/CSV export available in app).

7.5 Right to Restrict Processing

Request limitation on how we process your data.

7.6 Right to Object

Object to processing based on legitimate interests or direct marketing.

7.7 Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent (e.g., camera access, notifications).

7.8 Right to Lodge a Complaint

File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise your rights, contact us at: support@techsorbit.com

8. Data Retention

  • Account Data: Retained until you delete your account, then deleted within 30 days
  • Recipes and Content: Retained while your account is active
  • Usage Analytics: Anonymized after 26 months
  • Log Data: Deleted after 90 days
  • Backup Data: Permanently deleted within 90 days of account deletion

12. Sharing Your Information

12.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

12.3 When We May Share Information

  • Service Providers: Third-party services listed in Section 4
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale (with notice to you)
  • With Your Consent: When you explicitly authorize sharing

15. Contact Us

For Privacy-Related Questions or to Exercise Your Rights:

Email: support@techsorbit.com

Address: Vizozo s.r.o., Hviezdoslavova 1815/5, 03101 Liptovský Mikuláš, Slovakia

Website: cooksy.techsorbit.com/privacy

Response Time: We will respond to your requests within 30 days as required by GDPR.


This Privacy Policy is written in English. Translations may be provided for convenience, but the English version governs in case of conflicts.